Privacy Policy

Effective Date: 2025-04-12

Welcome to Sarathi Customer App. We are committed to protecting your privacy. This policy outlines how we collect, use, and protect your data when using our mobile application.

1. Information We Collect

• Personal Information: Name, email address, and phone number.
• Device Info: Model, OS version, and unique identifiers.
• Usage Data: App interaction logs and crash reports.

2. How We Use Your Information

• To enable ride bookings and driver coordination.
• To send important notifications or updates.
• To analyze usage and improve app performance.

3. Data Sharing and Disclosure

We do not sell your data. We may share your information with:

• Authorized drivers for ride coordination.
• Trusted service providers (e.g., cloud, analytics).
• Legal authorities when required.

4. Data Security

All data is encrypted in transit using HTTPS. We implement appropriate security measures to protect your information.

5. Your Rights

• You can request access or deletion of your data.
• You can disable permissions from your device settings.

6. Delete Your Account

To delete your account or data, email us at: sarathidriverservice09@gmail.com

7. Children’s Privacy

We do not knowingly collect data from users under 13. Contact us if you believe we have inadvertently done so.

8. Changes to This Policy

We may update this Privacy Policy periodically. You will be notified via the app or our website.

9. Contact Us

If you have questions or concerns, contact us at:
📧 sarathidriverservice09@gmail.com